Cranberry Clove Candle

Thank you for choosing our small business for your shipping needs. We strive to provide reliable and efficient shipping services to ensure your satisfaction. This Shipping Policy outlines important information regarding our shipping process, including estimated delivery times and related details.

1. Processing Time:
   Once an order is placed, please allow 1-2 business days for order processing. During this time, we carefully review and prepare your items for shipment. Processing time may be slightly longer during peak seasons or holidays.
2. Shipping Method:
   We utilize trusted shipping carriers to deliver your orders. The specific carrier may vary depending on the destination and available options. We aim to select the most reliable and cost-effective shipping method for your package.
3. Estimated Delivery Time:
   Our standard shipping time is 7 business days from the date of order processing. Please note that this time frame is an estimate and may vary due to factors beyond our control, such as weather conditions or carrier delays. We will do our best to notify you in advance if any significant delays are expected.
4. Shipping Destinations:
   Currently, we offer shipping within the United States If your desired destination is not listed, please contact our customer support, and we will explore possible shipping options.
5. Tracking Information:
   Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take a few hours to become available after the package is dispatched.
6. Shipping Fees:
   Shipping fees are calculated based on factors such as package weight, dimensions, and destination. The shipping cost will be displayed during the checkout process, allowing you to review it before completing your purchase.
7. International Shipping:
   We are currently shipping internationally.
8. Order Modifications:
   If you need to modify your order or shipping address after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but changes may not be possible if the order has already been shipped.
9. Lost or Damaged Packages:
   In the unfortunate event that your package is lost or arrives damaged, please contact our customer support immediately. We will work with you to resolve the issue and initiate a claim with the shipping carrier if necessary.
10. Returns and Refunds:
    Please refer to our separate Returns and Refunds Policy for information regarding returning items and requesting refunds.

Please note that this Shipping Policy is subject to change without prior notice. We encourage you to review it periodically for any updates. If you have any questions or need further assistance, please don't hesitate to contact our customer support. We appreciate your business and look forward to serving you.